Terms of Service

These Terms of Service (“Terms”) govern your access to and use of https://customcards.adtrak.us (the “Service”), operated by Adtrak Media US (“Company”, “we”, “our”, or “us”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

We provide an online service to purchase and receive custom virtual cards (digital products). The appearance, content, and delivery method may vary based on product options and updates to the Service.

2. Orders and Digital Delivery

• You are responsible for providing accurate information (including recipient details, email addresses, and custom text/content).
• Delivery times may vary depending on order volume, verification, and technical factors.
• Once a digital product is delivered (or made available for download/access), it is considered fulfilled.

3. Pricing, Payments, and Taxes

• Prices are shown at checkout and may change at any time before purchase is completed.
• Payments are processed by third-party payment providers. We do not store full payment card details on our servers.
• You are responsible for any applicable taxes or fees required by your jurisdiction unless otherwise stated.

4. Refunds and Cancellations

Because our products are digital and often customized, all sales are final once production/delivery has begun, except where required by law.

If you experience a technical issue (e.g., broken link, incorrect file, or failed delivery), contact us and we will make reasonable efforts to correct the issue or re-deliver the product.

5. User Content and License

You may submit text, images, logos, names, or other materials (“User Content”) to create custom virtual cards.

• You represent that you have all rights and permissions needed to use and submit the User Content.
• You grant us a limited, non-exclusive, worldwide license to use the User Content solely to create, produce, and deliver your order, and to provide support.
• We do not claim ownership of your User Content.

6. Prohibited Uses

You agree not to use the Service to create or distribute content that:

• Violates any law or regulation
• Infringes intellectual property or privacy rights
• Is hateful, harassing, defamatory, or obscene
• Includes malware, phishing, or attempts to interfere with the Service

We may refuse or cancel orders that we reasonably believe violate these Terms.

7. Intellectual Property

The Service, including its design, branding, and software, is owned by Adtrak Media US or its licensors and is protected by applicable laws. You may not copy, modify, distribute, or reverse engineer any part of the Service except as permitted by law.

8. Disclaimer of Warranties

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Adtrak Media US will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from or related to your use of the Service or any purchase made through it.

To the extent permitted by law, our total liability for any claim related to the Service will not exceed the amount you paid for the order that gave rise to the claim.

10. Termination

We may suspend or terminate access to the Service at any time if we believe you have violated these Terms or if necessary to protect the Service.

11. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with the revised date. Your continued use of the Service after updates are posted constitutes acceptance of the updated Terms.

12. Contact

Adtrak Media US
Email: web@adtrak.us
Website: https://customcards.adtrak.us